Privacy Policy

Welcome to FansBaby!

FansBaby is a platform that helps connect fans with creators they love. “FansBaby,” “we,” “us,” and “our” refer to FansBaby, Inc., this platform, and the services offered by FansBaby, including the fans.baby, and FansBaby’s other websites. This Privacy Policy is part of our Terms of Use, and describes how we collect, use, and share information.

Information You Provide FansBaby

This is information that you provide to us through text fields, such as your name, payment information, and benefits. The information of this type that we require you to provide differs depending on whether you create an account, become a patron, purchase a subscription or other offering, otherwise engage with a creator, or become a creator, and typically includes at least:
  • first and last name/surname;
  • email address;
  • phone number;
  • username;
  • password; and/or
  • county and county of residence.

You may also have the option to add more information to your public profile, such as a location, social media links, and an about section, which we store along with the other information that we collect.

Patrons
A patron is someone who subscribes and/or makes a purchase on FansBaby, which may come with special benefits from creators they love. As a patron, you must provide your payment information to our payment partners. You can see the Privacy Policy for these payment partners on the Stripe. FansBaby stores the expiry and postal code associated with your payment card, but does not store your full payment card number. Instead, FansBaby uses a service provider to create a token that represents your card’s primary account number, which FansBaby then stores. If you choose to pay using a payment partner that requires you to provide to them your personal data like name and email address, such as Stripe, then that payment partner may provide that information to FansBaby.

We collect and process information about the creators you subscribe to and/or support, the memberships and other offerings you purchase, and what benefits you receive. As a patron, if you select a membership or offering with a physical benefit then you will be asked to optionally provide your shipping information, including phone number. We may also derive your location from your self-disclosed country, your IP address, and/or your payment card.

Creators
A creator is someone who creates a page on FansBaby to engage with patrons who purchase memberships or offerings on FansBaby to support the creator’s creations. To become a creator, you must create a page that describes what you are creating and any benefits you are offering. To receive payouts, you have to create an account with one of our payment partners: Stripe. If you choose to receive payouts using a payment partner that requires you to provide to them your personal data like name and email address, such as Stripe, then that payment partner may provide that information to FansBaby. You may also be required to provide your bank account information to process payouts. You must also provide us with additional information for tax purposes. Depending on your location and the type of creations that you create, you may have to provide FansBaby some combination of the following:
  • email address;
  • phone number;
  • username;
  • password;
  • first and last name/surname;
  • business name;
  • address;
  • social security number and/or employer identification number;
  • country of citizenship;
  • tax identification number, company registration number, and/or VAT number;
  • date of birth;
  • place of birth;
  • your nonprofit registration number, if you are a nonprofit business;
  • bank account information;
  • self identification as an Adult/18+ creator; and/or
  • copies of your ID card and proof of residency.

Additional Information We Collect
Automatically Collected Information
We automatically receive information when you view creations on or otherwise interact with FansBaby, even if you have not created an account. For example, when you visit fans.baby, view or interact with a FansBaby embed on another website or mobile app, use FansBaby’s mobile apps, sign into FansBaby’s services, or view or interact with an email from FansBaby, we may automatically receive information about you, including:
  • your IP address;
  • your approximate location (typically derived from your IP address);
  • your browser and/or device type;
  • your operating system;
  • your language settings;
  • the referring web page (including parameters contained therein);
  • your mobile carrier;
  • device information (including device and application IDs);
  • your search terms (including those not submitted as queries);
  • the links you click;
  • the pages you visit/the creations you load or request;
  • session length, dwell time, and duration of media experiences (including view time); and/or
  • cookie information (further detailed in our Cookie Policy).

Messages and Comments on FansBaby
When you send or receive messages or when you post or are mentioned in comments or messages on FansBaby, we collect the contents of those messages and comments as well as information about related activity, including the timestamp of those messages and comments and who has viewed those messages or comments.

User Research Studies & Surveys
We conduct research about current, former, and prospective creators and patrons. From time to time, we may solicit your participation in such a research study and, if you choose to participate, then we may observe how you use FansBaby and may record video, audio, and images of you using FansBaby and your interview with FansBaby researchers. As part of these research studies we may also ask you to answer survey questions, including about how you use FansBaby and how you perceive FansBaby’s services and brand. When you answer these questions, we will store your responses.

Event Information & Surveys
From time to time, we may solicit your participation in surveys related to FansBaby events. In order to better understand and serve creators and patrons, we may ask you for demographic information, including information related to your gender identity, ethnicity, race, age, sexual orientation, earnings, and accessibility, which you may optionally choose to provide. We collect such information to help us better understand the overall population of creators and patrons that use FansBaby, to develop and market events for creators and patrons, and to showcase creators for greater discoverability, including at such events. When you complete these surveys, we store your survey responses, including any such demographic information you choose to provide.

We may also request information from you at in-person and online events. This information may include your name, email address, mobile phone number, details about the types of creations you create, and survey or feedback responses.

Blogs & Creator Education Sites
We may collect and store your email address, your comments, and your profile information from our blog and creator education sites.

Information from Third-Party Accounts
After creating a FansBaby account, you may be able to connect your social media account(s) (e.g. Twitter, Facebook, YouTube, TikTok, and Twitch) with FansBaby and we may collect and store some information related to those accounts, including:
  • profile information, including userID, username, page name, and/or profile picture;
  • follower and/or subscriber counts;
  • relationship graph, including accounts you follow and that follow you;
  • post and/or upload counts; and/or
  • view, like, and/or comment counts.

You may also grant FansBaby access to these third-party accounts in order for some FansBaby features to operate. When you connect such a third-party account to your FansBaby account, that third-party service will typically present a page that describes the information that FansBaby can access and/or permissions you are granting to FansBaby to take actions on your behalf. At any time, you may be able to revoke FansBaby’s access to those accounts using the respective third party’s settings page (e.g. here for Google).

Promotions
FansBaby may operate certain promotions from FansBaby-operated accounts on third party platforms such as Instagram, Twitter, and Facebook. Personal data collected by FansBaby as part of such promotions will be used in accordance with this Privacy Policy.

Consent and Age Verification Information Regarding Adult/18+ Creations
To make sure FansBaby is a safe place for everyone, FansBaby is required to have all creators sharing sexually explicit creations or creations that include nudity verify that they are over the age of 18. When doing so, such creators must, as further explained inline within our product, consent to our service provider collecting and disclosing their personal data pursuant to its privacy policy. FansBaby is also required to have all creators sharing sexually explicit creations or creations that include nudity agree to obtain consent from each person depicted in their creations and to verify that each such person is over the age of 18. FansBaby does not collect this information directly and instead provides creators with a consent form template that they may use for this purpose. When it is necessary to do so, however, FansBaby may request that creators provide this information to FansBaby.

Information Collected by Third Parties
Cookies
Third parties may use cookies on our website. A cookie is a small text file that a website stores on your computer or mobile device when you visit the site. Please see our Cookie Policy for more information on the use of cookies on FansBaby. You can see and adjust your cookie preferences for your current browser for fans.baby here.

How We Use Information
As applicable, we use the information we collect to:
  • comply with industry regulations, self-regulatory guidelines, UK law, and international law, including tax reporting requirements;
  • verify your identity to comply with industry regulations, self-regulatory guidelines, UK law, and international law.
  • enable you to sign in to your account;
  • enable you to subscribe to creators and/or purchase subscriptions and offerings on FansBaby;
  • process payments and payouts;
  • apply VAT and/or sales tax;
  • deliver membership benefits and other offerings;
  • send physical merchandise to your shipping address;
  • send you messages and notifications, including push notifications, email, and SMS/MMS as controlled by your notification preferences;
  • provide you with information about FansBaby, FansBaby products, and your memberships and offerings on FansBaby;
  • provide you with customer support and reply to your questions;
  • promote your FansBaby account and/or creator page for greater discoverability;
  • personalize the FansBaby experience, including recommending creators to patrons;
  • market FansBaby products and services to you or to audiences similar to you, including via personalized advertising (also referred to as online behavioral advertising or interest-based advertising) as controlled by your marketing preferences;
  • organize and tailor in-person and online events;
  • understand and analyze how you use the service;
  • conduct research and development to improve FansBaby and develop our products and their features;
  • prevent fraud, abuse, and illegal activities on FansBaby, including using automated processing and manual review; and/or
  • provide you with reasonable accommodation if you notify us of a disability.

Information Shared with Creators
By subscribing, purchasing a membership or offering on FansBaby that is offered by a creator, or otherwise engaging with or becoming a patron of a creator, you agree to share personal data with that creator that may include:
  • your full name in your FansBaby profile;
  • your email address;
  • your other FansBaby profile information, including your avatar image;
  • your physical address, city, state/province, and country if you select a membership or offering with a physical benefit and choose to provide your shipping information;
  • your phone number, when you have signed up to support a creator who engages with you via text messages, if you select a membership or offering with a physical benefit and choose to provide your shipping information, or when you have signed up for event notifications via text;
  • all information about your pledge, including amount and start date but not your full payment card information; and
  • some aggregated data about how you use FansBaby, including analytics like post views, video views, and video view duration.

We may solicit your participation in surveys related to particular creators on FansBaby. For example, when you subscribe and/or make a purchase on FansBaby or when you cancel a subscription, you may be asked to optionally take a survey about that choice. If you choose to participate in that survey, then you agree that your responses, which may include your personal data like full name and email address, will be shared with the associated creator.

When you use FansBaby to send a message to another user, including a creator, the contents of that message will be shared with the recipients you select.

FansBaby maintains a Data Processing Agreement governing how creators are permitted to process the information that is shared with them. We refer to this as the Creator Privacy Promise, which details a creator’s promise to protect the privacy of their patrons during and beyond their FansBaby relationship. You can view the Creator Privacy Promise here.

As part of offering and operating a creator page and/or membership on FansBaby, a creator may use one or more third-party services. These third parties may, for example, host creations or help deliver benefits, including shipping packages to patrons. Accordingly, creators may share patron personal data with such third-party services and/or enable patrons to elect to share personal data with such third-party services in order to receive offerings or membership benefits or otherwise participate in a membership or related event. FansBaby’s app directory provides information about many of these third-party services, though it is not exhaustive as creators may also use other services. You should review the privacy policies of these third-party services in order to understand how they collect, use, and share personal data.

Information Shared with Communities on FansBaby
By subscribing, purchasing a membership or offering on FansBaby that is offered by a creator, otherwise engaging with or becoming a patron of a creator, or by creating a creator page yourself, you are joining a FansBaby community associated with that creator. This community is comprised of the creator and people who have subscribed to, purchased a membership or offering on FansBaby that is offered by, or otherwise engaged with or become a patron of that creator, including those who subscribed to that creator for free. You agree to share personal data with that community that may include:
  • your full name in your FansBaby profile for that community;
  • your avatar image in your FansBaby profile for that community;
  • your biographical description in your FansBaby profile for that community;
  • your connected social media accounts in your FansBaby profile for that community;
  • your subscription, membership tier, or other recurring payment related to the creator associated with that community;
  • the offerings you’ve purchased on FansBaby related to the creator associated with that community;
  • how long you’ve supported the creator associated with that community, including the date you first purchased an offering and/or started each subscription and/or membership tier related to that creator;
  • the communities on FansBaby to which you and the person viewing your community profile both belong;
  • the chat rooms on FansBaby in which you and the person viewing your community profile both are or have been present; and
  • your status in that community, including awards and badges you’ve received and any moderator or other roles you have.
This personal data may be displayed in your community profile, which may have more information than your public profile and is visible to fellow community members. You can learn more about the personal data that may be shared with communities on FansBaby, including in community profiles, and your associated controls over that data in our Help Center. If you disable your community profile in your settings, then your public profile, which is described below, may be displayed to fellow community members.

For patrons:
  • your public FansBaby profile, including your user name, avatar image, and the date you created your FansBaby account;
  • social media accounts you’ve connected to your FansBaby account;
  • your public biographical description if you’ve added one to your FansBaby account;
  • and if your full public profile setting is enabled:
  1.         the creators you support and the date you started supporting them;
  2.         the subscription, membership tier, or other recurring payment for each creator you support;
  3.         the posts you’ve liked;
  4.         and the comments you’ve made.

For creators:
  • your public FansBaby profile, including your user name, avatar image, the date you created your FansBaby account, and location information you’ve added;
  • social media accounts you’ve connected to your FansBaby account;
  • your public biographical description if you’ve added one to your FansBaby account;
  • if your full public profile setting is enabled,
  1.         the creators you support and the date you started supporting them;
  2.         the subscription, membership tier, or other recurring payment for each creator you support;
  3.         the posts you’ve liked; and
  4.         the comments you’ve made;
  •     the contents of your creator page, including a description of your creator page, descriptions of your membership tiers, the titles of all of your posts, goals you’ve set for your creator page, whether your creator page has a shop, and information about any offerings you’ve added to that shop, including the title, description, and characteristics of those offerings;
  •     if your patronage visibility setting is enabled, the number of patrons who have subscribed to your creator page;
  •     if your earnings visibility setting is enabled, the amount of money earned on FansBaby from your creator page;
  •     the contents of your posts are made available to the audience you’ve selected – for example, public posts are public and posts limited to a selected membership tier are visible to anyone who subscribes to that tier;
  •     patrons of your creator page may be notified when you become a patron for another creator page on FansBaby if your full public profile setting is enabled; and
  •     when you like or react to a comment on one of the posts on your creator page this fact may be displayed to the audience that can view the post based on the post’s visibility setting.

Information Shared with Third Parties
We never sell your information to third parties. Other than information that is shared with creators, shared with communities on FansBaby, or shared with members of the public, we will only share data with third parties under the following circumstances:

FansBaby’s service providers: these are companies that are contractually engaged with us to provide us with services, including cloud hosting, content distribution, security, order fulfillment, email and document management, internal communication/chat, analytics, credit card processing, multi-currency settlement solutions, and fraud detection and prevention. We may share your personal data with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that these third parties use your personal data only on FansBaby’s behalf and pursuant to our instructions (service providers may use other non-personal data for their own benefit).

Government and law enforcement agencies

Tax reporting: to satisfy obligations to report information to tax authorities, including reporting information about creators’ earnings on FansBaby, tax identification information, and information related to transactional taxes such as Valued Added Tax, Goods and Services Tax, other local service or sales taxes in non-US locations, and state sales tax in the United States.

Legal process and law enforcement: to protect the security or integrity of FansBaby, as well as to protect the rights, property, and safety of FansBaby, its employees, patrons, creators, or others, or if we believe that disclosure is reasonably necessary to comply with a law, regulation, or other valid legal process (e.g. subpoenas or warrants served on FansBaby). When legally permitted to do so, and under appropriate circumstances, FansBaby will endeavor to notify you (typically by email) when we intend to release your data pursuant to a valid government request, law-enforcement request, or other legal process.

Any third parties connected with the sale, merger, bankruptcy, sale of assets, or reorganization of our company: in such a circumstance the promises in this Privacy Policy apply to any data transferred to a new entity.

Payment partners: to make sure FansBaby is a safe community for everyone, FansBaby is required to have all creators sharing sexually explicit creations or creations that include nudity verify that they are over the age of 18, agree to obtain consent from each person depicted in their creations, and agree to verify that each such person is over the age of 18. Upon request from a payment partner, FansBaby may share the information used to verify that such an Adult/18+ creator is over the age of 18 with the requesting payment partner in order to demonstrate compliance with their rules. With respect to people depicted in Adult/18+ creations, FansBaby does not collect this age verification or consent information directly and instead provides creators with a consent form template that they may use for this purpose. When it is necessary to do so, however, FansBaby may request that creators provide this information to FansBaby. Upon request from a payment partner, FansBaby may thereafter share this information with the requesting payment partner in order to demonstrate compliance with their rules.

Individuals to whom you’ve granted teammate permissions: team accounts is a feature that FansBaby makes available to some creators to help them use a team of people to manage their creator page. Team accounts are comprised of a single team lead role and a number of teammate roles. The team lead is the primary owner of the account and can add and remove teammates who have access to perform a subset of actions with respect to the applicable creator page and manage a subset of the information about that creator page. Please review our Help Center for more information about the scope of permissions that are granted with the teammate role. If you choose to grant anyone teammate access to a creator page, then FansBaby will follow your instructions and grant the access or permission that you’ve selected.

Third-party services to which you’ve connected your FansBaby account: when you connect your FansBaby account to other websites, apps, or services, you may be asked to give those websites, apps, or services access to information about your FansBaby account and/or permission to perform actions within your FansBaby account on your behalf. If you choose to take such an authorization action, then FansBaby will follow your instructions and grant the access or permission that you’ve selected.

If you are unable to log in to your account, and are unable to recover your account with a password reset in order to lodge your privacy request, then you may reach out to [email protected]. We reserve the right to refuse access to or recovery of an account, at our sole discretion, in order to prevent an unauthorized takeover of your account or unauthorized access to your personal data.

Verification of Requests
Users typically maintain password-protected accounts with FansBaby. If you submit a request to exercise your privacy rights, you will be asked to verify the request by logging in to your FansBaby account, or to verify your identity in another manner.

If we are unable to adequately verify your request at our sole discretion then, in order to protect against unauthorized access to personal data, we reserve the right to deny the request.

Do Not Track Signals
Your browser may be configured to transmit a “Do Not Track” signal to websites that you visit. There is no industry-standard approach to what this signal means. Accordingly, FansBaby does not monitor or otherwise respond to these “Do Not Track” signals.

Complaints
We take your privacy queries seriously, and are committed to resolving any complaints that may arise about our collection or use of your data. If you believe your privacy rights have been infringed, we encourage you to contact our DPO at [email protected]. You may also have the right to complain to the appropriate data protection supervisory authority.

Establishing an Authorized Agent
You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government ID, and the authorized agent’s valid government ID. Please contact [email protected] with your request. In order to prevent an unauthorized takeover of your account or unauthorized access to your personal data, we may decline access to or recovery of your account at our sole discretion.

Our Data Retention Period
FansBaby stores your personal data until it is no longer necessary to provide our services, or until you ask us to delete it. We may continue to retain some information even after you delete your account if we are required to do so in order to comply with applicable laws.

Security
The security of your personal data is important to us and we follow industry standards to protect it.

Children
FansBaby is not directed to children, and you may not use FansBaby if you are under the age of 13. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or legal guardian to do so on your behalf). You must be at least 18 years old or have your parent’s or legal guardian’s permission to have a creator page on FansBaby or to purchase an offering or subscription on FansBaby. You must be at least 18 years old to subscribe to an Adult/18+ creator or purchase an offering related to such a creator.

Changes
We may sometimes make changes to this Privacy Policy. If we make a change to this Policy that, in FansBaby’s sole discretion, is material, then we will let you know before the changes come into effect. Continuing to use FansBaby after a change to this policy means you accept the new policy. If you have any questions, please email [email protected].